Your privacy is important to us. This policy explains how FreshLimePay Cloud collects, uses, and protects your information while providing our SaaS-based PayPal integration platform.
FreshLimePay Cloud collects information you provide when creating an account or using our platform, including your name, email, and company details. We may also collect technical data such as IP address, browser type, and usage statistics to improve our services.
Information is used to provide platform access, software updates, support, and communication related to your FreshLimePay Cloud account. We may also use aggregated or anonymized data for analytics and service improvements.
Merchants connect their PayPal accounts using Client ID and Secret. FreshLimePay Cloud may store these credentials **encrypted** in our database solely for facilitating API calls to PayPal on the merchant’s behalf. We do **not access, hold, or transfer funds**. All transactions occur directly through PayPal. Merchants are responsible for maintaining secure access to their accounts.
We do not sell or rent personal data. We may share information with service providers for hosting, analytics, or legal compliance. We never access or control merchants’ PayPal funds or customer transactions.
FreshLimePay Cloud implements standard security practices including encryption and access controls to protect stored data, including API credentials. Merchants are responsible for account security and must notify us immediately of any suspected unauthorized access.
Cookies are used to improve user experience, session management, and analytics on our website. Cookies do not access merchant payment data.
You may request access to, correction, or deletion of your personal data by contacting us. We process such requests according to GDPR and applicable data protection laws.
This policy may be updated periodically. Continued use of our platform after updates constitutes acceptance of the revised policy.
If you have questions or concerns, contact us at hello@freshlimepay.com.
FreshLimePay Cloud is a **SaaS software provider only**. We do not hold funds, act as a payment service provider, or manage merchant transactions. Merchants remain fully responsible for compliance with PayPal terms, local laws, and taxes, including VAT.