Your privacy is important to us. This policy explains how FreshLimePay Cloud collects, uses, and protects your information while providing our SaaS-based PayPal and Stripe integration platform.
FreshLimePay Cloud collects information you provide when creating an account or using our platform, including your name, email, company details, and payment account information (PayPal or Stripe API credentials). We also collect technical data such as IP address, browser type, and usage statistics to improve our services.
Your information is used to provide access to FreshLimePay Cloud, facilitate payment integration, offer support, send updates, and improve our SaaS services. Aggregated or anonymized data may be used for analytics and platform improvements.
Merchants connect their PayPal and/or Stripe accounts using API credentials. FreshLimePay Cloud stores these credentials **encrypted** solely for facilitating API calls on the merchant’s behalf. We do **not hold, access, or transfer funds**. All transactions occur directly through the merchant’s connected account. Merchants are responsible for securing their accounts and maintaining compliance with PayPal and Stripe policies.
FreshLimePay Cloud does not sell or rent personal data. We may share information with third-party service providers for hosting, analytics, or legal compliance. We never control merchants’ payment funds or customer transactions.
We implement industry-standard security practices including encryption, access controls, and monitoring to protect stored data, including API credentials. Merchants must secure their login credentials and notify us immediately of any suspected unauthorized access.
Cookies are used to improve user experience, session management, and website analytics. Cookies do not store or access merchant payment information.
You may request access, correction, or deletion of your personal data. We process such requests according to GDPR and applicable data protection laws. Contact us via email to exercise your rights.
This policy may be updated periodically. Continued use of our platform after updates constitutes acceptance of the revised policy.
If you have questions or concerns, contact us at hello@freshlimepay.com.
FreshLimePay Cloud is a **SaaS software provider only**. We do not hold funds, act as a payment service provider, or manage merchant transactions. Merchants remain fully responsible for compliance with PayPal and Stripe terms, local laws, and taxes, including VAT.